Terms of Service

The terms that apply to our lessons, website and online tools

Last updated 8 October 2026

Lessons and bookings

  • Lessons are booked by agreement, either directly with us or through a school where we teach on site.
  • Enquiries and bookings made through this website are requests. A lesson is confirmed once we reply.
  • Fees, lesson length and payment arrangements are as advised at the time of booking or in your invoice.

Attendance, changes and cancellations

  • Please give as much notice as you reasonably can if a lesson needs to change. Cancellation and make-up arrangements are as advised when you book, and may differ between our studio lessons and lessons delivered through a school.
  • Lessons delivered at a school are also subject to that school's timetable and attendance requirements.

Students and supervision

  • For students under 18, a parent or guardian is responsible for the booking and for providing accurate contact details.
  • Where lessons are delivered at a school, students remain subject to that school's rules and supervision arrangements.

Website and online tools

  • We may provide online tools, such as practice apps or a student portal. These are offered as-is for the convenience of students and parents.
  • We aim to keep the site and tools available and accurate, but we do not guarantee uninterrupted access, and content may change.

Payments

  • Invoices are payable as advised. Fees may change with reasonable notice.
  • Payment processing is handled by our payment providers and is subject to their terms.

Liability

  • We provide teaching services with reasonable care and skill. To the extent permitted by law, our liability is limited to the value of the lessons affected.
  • Nothing in these terms limits rights you have under the Australian Consumer Law.

Privacy

How we handle personal information is described in our Privacy Policy.

Contact

Damien Hill — Six Strings Townsville
Email: damien@sixstringsonline.com.au
Or use our contact page.

See also our Privacy Policy.